Privacy Policy

1. Who We Are

Smile Design Turkey (smiledesignturkey.co.uk) is a patient guidance and dental treatment quote platform. We help UK-based patients explore dental treatment options and submit treatment quote requests to the Offerqo dental marketplace. We do not provide dental treatment directly.

For the purposes of this policy, references to "we", "us" or "our" refer to the operators of smiledesignturkey.co.uk.

2. What Information We Collect

When you submit a treatment quote request through this website, we collect the following information:

• Your full name
• Your email address
• Your phone number
• Your country of residence
• A description of your dental concern and treatment interest
• Optional information including budget range, preferred treatment timeframe, and whether you have dental photos or X-rays
• Tracking parameters where present (UTM source, medium, campaign)

We may also collect technical data about your visit, including your IP address, browser type, pages visited and referring website, via cookies or analytics tools.

3. How We Use Your Information

The personal information you submit through our quote request form is used to:

• Submit your treatment request to the Offerqo dental marketplace platform
• Allow dental clinics registered on Offerqo to review your case and prepare treatment quotes
• Allow Offerqo to send you an automated confirmation email following your submission

Technical and analytics data is used to understand how our website is used and to improve its performance and content.

4. How Your Data Is Shared

Your treatment request, including the personal details you provide, is submitted to and processed by Offerqo (offerqo.com), a dental marketplace platform. Offerqo then makes your treatment request visible to relevant dental clinics and dental professionals registered on their platform.

Offerqo applies automated masking to personal identifiers (such as phone numbers or email addresses) that appear within your free-text description, before these are shown to clinics. Your original submission data is stored separately by Offerqo.

Dental clinics who review and wish to respond to your request may contact you directly using the contact details you provided. By submitting a request, you consent to your details being shared with independent dental clinics or dental professionals for the purpose of preparing treatment quotes.

We do not sell your personal information to third parties. We do not share your information with any party other than Offerqo for the purpose described above.

5. Legal Basis for Processing

We process your personal data on the basis of your explicit consent, given when you tick the consent checkbox on our quote request form. You may withdraw your consent at any time by contacting us, though this will not affect the lawfulness of processing already carried out.

6. Cookies

We use cookies to enable basic website functionality and to understand how visitors use our site. These include:

• Functional cookies: Necessary for the website to operate correctly.
• Analytics cookies: Used to understand visitor behaviour (e.g. Google Analytics). These are only set with your consent.

You can manage cookie preferences through the banner displayed when you first visit the site. You can also clear or block cookies through your browser settings.

7. Data Retention

Personal data submitted through our quote form is retained by Offerqo in accordance with their own data retention policies. We retain only such data as is necessary for the operation of this website. Please refer to Offerqo's privacy policy for details of how they retain and manage patient request data.

8. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to applicable legal requirements)
• Object to processing of your data
• Withdraw consent at any time
• Lodge a complaint with the Information Commissioner's Office (ICO)

To exercise any of these rights, please contact us. Where your request relates to data held by Offerqo, we will direct you to Offerqo's contact channels.

9. Security

We take reasonable technical and organisational measures to protect your personal information. Data submitted through our forms is transmitted over HTTPS. However, no internet transmission is entirely secure, and we cannot guarantee absolute security.

10. Third-Party Links

This website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review the privacy policies of any third-party sites you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

12. Contact

If you have any questions about this Privacy Policy or how your data is handled, please contact us via the enquiry form on this website.